We see performance as an equation:

Performance = Potential - Interference

This formula is Tim Galwey’s, who wrote about his professional tennis experience, and how despite his excellent capabilities and all the hard work put in, when it came to match days, the interference in his head got in the way.

When we look at interference through the lens of lean, we see all the non-value added activities.

Through the lens of behaviour design, we see all the bad habits that break the chain of our ability to take on changes.

Through the lens of psychology, we see how our mindsets and the way we see the world get in the way.

Using all these lenses, we help teams to identify and remove their interference as we believe they already have the potential, we need to get all the noise out of their way.